Privacy policy
Information We Collect
At StellaVogue, we collect various types of information to provide and improve our services:
- Personal Data: Name, email address, shipping address, payment information when you make a purchase
- Device Information: IP address, browser type, operating system for analytics and security
- Usage Data: Pages visited, products viewed, time spent on site to enhance user experience
- Cookies: We use cookies and similar tracking technologies to remember preferences and shopping cart items
How We Use Your Information
Your data helps us:
- Process and fulfill your orders for dresses, lingerie, and other fashion items
- Provide customer support and respond to inquiries
- Improve our website functionality and product offerings
- Send marketing communications (only with your explicit consent)
- Prevent fraud and enhance security measures
Data Sharing and Disclosure
We may share information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or asset sale, with proper notice
We never sell your personal data to third parties for marketing purposes.
Data Retention and Security
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. We implement:
- SSL encryption for all data transmissions
- Regular security audits and vulnerability testing
- Access controls and staff training on data protection
- Secure storage systems with limited access
Your Rights Under GDPR and CCPA
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain processing activities
- Receive your data in a portable format
- Opt-out of marketing communications
- Not be discriminated against for exercising these rights
To exercise these rights, please contact us through our website's contact form.
International Data Transfers
As an international retailer, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:
- Standard Contractual Clauses (SCCs) where required
- Processing only in countries with adequate data protection laws
- Implementing additional safeguards when necessary
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children without verifiable parental consent.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website or email. We encourage you to review this policy regularly.
Last Updated: [Insert Date]
Contact Information
For any privacy-related questions or concerns, please use the contact form on our website.