Terms of service
1. User Agreement
By accessing and using StellaVogue ("the Website"), you agree to comply with these Terms of Service. These terms constitute a legally binding agreement between you and StellaVogue regarding your use of our platform to purchase dresses, lingerie, outerwear, sets, bottoms, and tops.
Users must be at least 18 years old or have parental consent to make purchases. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
2. Limitation of Liability
StellaVogue shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Your use or inability to use our services
- Unauthorized access to or alteration of your transmissions
- Any products purchased through our platform
- Third-party conduct on our website
Our maximum liability for any claim related to our services shall not exceed the amount you paid for the product in question.
3. Intellectual Property Protection
All content on StellaVogue, including text, graphics, logos, product designs, and images, is our exclusive property or licensed to us and protected by international copyright laws.
Users may not:
- Reproduce, distribute, or create derivative works from our content
- Use our trademarks without express written permission
- Reverse engineer or attempt to extract source code from our platform
4. Refund Policy
We accept returns within 30 days of delivery for unworn, undamaged items with original tags attached. Refunds will be processed to the original payment method within 14 business days after we receive the returned items.
Exceptions:
- Final sale items marked as non-returnable
- Personalized or custom-made products
- Items damaged due to customer misuse
Customers are responsible for return shipping costs unless the return is due to our error.
5. Dispute Resolution
Any disputes arising from your use of StellaVogue shall be resolved through the following process:
- Informal negotiation: Contact our customer service team to attempt resolution
- Mediation: If unresolved, both parties agree to mediation before pursuing legal action
- Legal action: Any legal proceedings shall be governed by the laws of [Jurisdiction]
You agree to resolve disputes individually, not as part of any class action.
6. General Provisions
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of revised terms. If any provision is found invalid, the remaining terms remain in full effect.
These terms represent the entire agreement between you and StellaVogue regarding our services.